At solcasino, we believe that gaming should always be fun, controlled, and within your means. We are committed to providing every Filipino player with the tools, information, and support needed to keep their gaming experience positive and safe.
All tools are accessible from your solcasino account dashboard. Contact support to activate any of the above.
We've built a full suite of responsible gaming tools directly into the solcasino platform. Every registered player can access these features at any time — no waiting, no hassle.
Set a daily, weekly, or monthly cap on how much you can deposit into your solcasino account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling period to prevent impulsive decisions.
Define how long you want to play in a single session on solcasino. Once your set time is reached, you'll receive a clear notification and your session will be paused. This helps Filipino players from Manila to Davao stay aware of how long they've been playing — because time can fly when you're at the tables.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your solcasino account is temporarily suspended — you cannot log in, deposit, or place wagers. This is ideal if you feel your gaming habits need a reset without committing to full self-exclusion.
If you feel that gambling is negatively affecting your life, solcasino offers a formal self-exclusion option. You can request exclusion for a minimum of 6 months or permanently. During self-exclusion, your account is fully blocked and you will be removed from all marketing communications. Contact our support team to activate this immediately.
solcasino can send you periodic on-screen reminders showing how long you've been playing and your net session result in Philippine Peso. These reality checks appear at intervals you choose — every 30, 60, or 90 minutes — so you always have a clear picture of your gaming activity without having to check manually.
Our dedicated support team is available around the clock via live chat. Whether you're in Quezon City, Cebu, or Makati, help is always just a message away. If you're concerned about your own gaming or that of someone you know, reach out to us — our team is trained to assist with responsible gaming concerns sensitively and without judgment.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, which is why it's important to recognize the early warning signs. solcasino encourages all players to be honest with themselves and to seek help early if needed.
Chasing losses: Continuing to gamble in an attempt to win back money you have already lost, often leading to larger and larger bets.
Gambling beyond your means: Spending more than you can afford to lose, using money set aside for rent, bills, groceries, or other essential expenses.
Inability to stop: Feeling unable to walk away from a gaming session even when you want to, or repeatedly failing to stick to the limits you set for yourself.
Neglecting responsibilities: Missing work, school, or family obligations in Makati, Cebu, or elsewhere because of time spent gambling on solcasino or other platforms.
Borrowing money to gamble: Taking loans, borrowing from family or friends, or using credit cards specifically to fund gambling activity.
Hiding your gambling: Being secretive about how much time or money you spend on gaming, or feeling the need to lie to people close to you about your gambling habits.
Mood changes linked to gambling: Feeling anxious, irritable, or depressed when not gambling, or using gambling as a way to escape stress, loneliness, or personal problems.
Increasing bet sizes: Needing to wager progressively larger amounts to feel the same level of excitement — a sign of developing tolerance similar to substance dependency.
This is not a clinical diagnostic tool, but an honest self-check. If you answer "yes" to several of these questions, consider reaching out to solcasino support or a professional counseling service.
Have you ever gambled more than you planned to in a single session on solcasino or any other platform?
Have you ever felt the need to increase your bets to get the same level of excitement from gambling?
Have you ever tried to cut back on gambling but found it difficult or impossible to do so?
Have you ever gambled to escape from problems, stress, or negative emotions like loneliness or anxiety?
Have you ever lied to family members, friends, or colleagues about how much time or money you spend gambling?
Have you ever borrowed money or sold personal belongings to fund your gambling activity?
Has gambling ever caused significant problems in your relationships, work, or financial situation?
Have you ever felt restless, irritable, or anxious when you tried to reduce or stop gambling?
Activating self-exclusion on solcasino is straightforward and takes effect immediately. Once active, your account will be fully suspended for the duration you choose. You will not be able to log in, deposit, or place any wagers during this period.
Access your account via the solcasino Login page. Make sure you are using your registered email address and password.
Go to your profile menu and select "Responsible Gaming" or "Account Settings." You will find all available player protection tools listed here.
Choose the self-exclusion option and select your preferred duration — 6 months, 1 year, 5 years, or permanent exclusion. Read the terms carefully before confirming.
Confirm your self-exclusion request. The block takes effect immediately. You will receive a confirmation email at your registered address.
If you have difficulty activating self-exclusion through your account, contact our 24/7 live chat support team at [email protected] and we will process your request immediately.
solcasino is committed to operating a safe, fair, and transparent gaming environment for all Filipino players. Responsible gaming is not just a regulatory requirement for us — it is a core part of how we operate. We take the following steps to protect our players:
The Philippine Amusement and Gaming Corporation (PAGCOR) is the primary regulatory body overseeing online gaming operations in the Philippines. PAGCOR has established responsible gaming guidelines that all licensed operators are required to follow, including requirements around player protection, age verification, and self-exclusion programs.
solcasino operates in alignment with PAGCOR's responsible gaming framework. Filipino players who wish to learn more about responsible gaming standards in the Philippines, or who want to explore additional support resources, are encouraged to consult PAGCOR's official responsible gaming information through official Philippine government channels.
Our 24/7 live chat team is trained to assist with responsible gaming concerns. Reach us anytime at [email protected] or via the live chat button on the platform. Peak support hours are 8AM – 10PM PST.
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held across Metro Manila, Cebu, and other major Philippine cities.
The National Center for Mental Health (NCMH) in the Philippines provides mental health services and support for individuals experiencing gambling-related distress. Filipino players in need of professional counseling are encouraged to reach out to the NCMH through official Philippine government health channels.
Thousands of Filipino players enjoy solcasino's live baccarat, slots, bingo, and Ezugi Live games every day — responsibly and within their means. Set your limits, play for fun, and know when to stop. 21+ only.